Frequently Asked Questions

Once your order ships, you'll receive a confirmation email with a tracking number. Click the link in the email or visit our tracking page to follow your order every step of the way.

We move fast in the kitchen - if you need to change or cancel your order, contact us within 2 hours of placing it and we'll do our best to help. After that, orders go straight into processing.

Yes - all Sorry Nonna sauces are naturally gluten free. No flour, no fillers, just real ingredients. Always check the label for the full allergen breakdown.

Once opened, store your sauce in the fridge and use within 5 days. Before opening, the jars are shelf-stable - check the best before date on the bottom of the jar.

Standard shipping takes 3-7 business days across Australia. Express options are available at checkout. Orders are dispatched within 1-2 business days of being placed.

Not yet - but we're working on it. Right now we ship within Australia only. Sign up to our mailing list and we'll let you know when international shipping opens up.